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Serene Natural Medicine HIPAA Notice

Last updated: June 24, 2024 at 04:55 PM

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At Serene Natural Medicine, located in Bend, Oregon, we are committed to safeguarding your health information and ensuring your privacy. This HIPAA Notice of Privacy Practices outlines how we handle your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

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However, please note that our website is not designed to collect or store protected health information. We request that you refrain from including any personally identifiable medical information on any contact forms on this site.

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Your Rights

About This Document

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This document, called a Notice of Privacy Practices (NPP), describes how we may use and share your PHI to provide treatment, receive payment, operate our business, and other purposes permitted or required by law. It also outlines your rights to access and control your PHI.

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Uses of Protected Health Information

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We may use and disclose your PHI in the following ways:

  • Treatment: To provide, coordinate, and manage your healthcare and related services. For example, we may share your PHI with other healthcare providers involved in your care.

  • Payment: To obtain payment for healthcare services provided. For instance, we may share your PHI with your insurance company to verify coverage and process claims.

  • Health Care Operations: To conduct business activities necessary to run our practice. This includes quality assessment, training programs, and administrative activities.

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Other Allowable Uses of Your Protected Health Information

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  • Health-Related Benefits and Reminders: We may contact you to provide appointment reminders or information about treatment alternatives and other health-related benefits and services.

  • Individuals Involved in Your Care or Payment for Your Care: We may disclose PHI to family members or friends involved in your care or who help pay for your care, unless you object.

  • As Required by Law: We will disclose PHI when required to do so by federal, state, or local law.

  • To Avert a Serious Threat to Health or Safety: We may use and disclose PHI to prevent a serious threat to your health and safety or the health and safety of the public or another person.

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Your Rights Regarding Your Health Information

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  • Right to Request Special Communications: You have the right to request that we contact you in a specific way or at a certain location.

  • Right to Inspect and Copy: You have the right to read or obtain a copy of your PHI, with some exceptions.

  • Right to Request Changes: If you believe your PHI is incorrect or incomplete, you may request an amendment.

  • Right to Request Restrictions: You have the right to request restrictions on how we use or disclose your PHI for treatment, payment, or health care operations.

  • Right to a Paper Copy of This Notice: You have the right to a paper copy of this notice at any time.

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Changes to This Notice

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We reserve the right to change this notice and make the revised or changed notice effective for all PHI we already have and for any information we receive in the future. We will post a copy of the current notice on our website.

Questions and Complaints

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If you have any questions about this notice or believe your privacy rights have been violated, please contact us at:

Serene Natural Medicine Privacy Policy

Last updated: June 24, 2024 at 04:55 PM

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We value your privacy very highly. Please read this Privacy Policy carefully before using the serenemedicinebend.com Website (the “Website”) operated by Serene Natural Medicine LLC, a Limited Liability Company formed in Oregon, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others who wish to access or use the Website.

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By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

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What Information We Collect

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We collect any and all information that you enter on this Website. We collect the following information about you:

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  • Identifying information: Name, postal/shipping address, billing address, phone number, IP address, email address, device identifier, online identifier

  • Financial information: Credit card or debit card number, card expiration date, card CVV (security code)

  • Characteristics of protected classifications: Age

  • Internet or other electronic activity: Information regarding your interaction with our website or application, information regarding your interactions with advertisements

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How We May Use Your Information

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We may use the information that you provide us for the following:

  • Analytics

  • Enforcing our Terms of Service

  • Marketing and advertising

  • Performing services

  • Providing customer service

  • Resolving disputes

  • Verifying customer information

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With Whom We Share Your Personal Information

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We share the following personal information with the following categories of third parties:

  • Identifying information: Name, postal/shipping address, billing address, phone number, IP address, email address, device identifier, online identifier

  • Financial information: Credit card or debit card number, card expiration date, card CVV (security code)

  • Characteristics of protected classifications: Age

  • Internet or other electronic activity: Information regarding your interaction with our website or application, information regarding your interactions with advertisements

 

Cookies

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A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

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  • Analyzing our Website traffic

  • Analyzing your interactions with advertisements

  • Identifying if you are signed in to the Website

  • Testing content on the Website

  • Storing information about your preferences

  • Recognizing when you return to the Website

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Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

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Children’s Privacy

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This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

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Analytics Programs

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This Website, like many others online, uses Google Analytics to collect information about you and your behaviors.

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Third-Party Websites

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This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

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Do Not Track

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Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

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Changes to Privacy Policy

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We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to

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